Privacy Policy

Last updated on 12-Mar-2024
Effective date 12-Mar-2024

This Privacy Policy describes the policies of INOEH CARE LDA, Zona Industrial da Alva de Pataias, Lote 7, Fração F, Leiria 2445-012, Portugal, email: marketing@inocos.com, phone: +351244011601 regarding the collection, use and disclosure of your information that we collect when you use our website ( inocos.com ). (the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree with it, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after it is posted on the Service and your continued access or use after that period will constitute your acceptance of the revised Privacy Policy. We therefore encourage you to periodically review this page.

1. Information We Collect:

   We will collect and process the following personal information about you:

   1. Name
   2. EMAIL
   3. Payment Information

2. How We Collect Your Information:

   
   We collect/receive information about you as follows:

   1. When a user fills out the registration form or submits personal information
   2. Interact with the website
   3. From public sources

3. How We Use Your Information:

   We will use the information we collect about you for the following purposes:

   1. Marketing/Promotional
   2. Create a user account
   3. Collecting customer feedback
   4. Payment processing
   5. User support
   6. Administrative information
   7. Targeted advertising
   8. Manage customer order
   9. Manage user account

   If we intend to use your information for any other purpose, we will ask for your consent and we will only use your information once we have received your consent and then only for the purpose(s) for which you gave your consent, unless we are required by law to do otherwise.

4. How We Share Your Information:

   We will not transfer your personal information to third parties without your consent, except in limited circumstances as described below:

   1. Adverts
   2. Reviews

   We require that these third parties use the personal information we transfer to them only for the purpose for which it was transferred and that they retain it no longer than is necessary to fulfill that purpose.

   We may also disclose your personal information for the following purposes: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

1. Retention of User Information:

   We will retain your personal information for 90 days to 2 years after users close their accounts or for as long as necessary to fulfill the purposes for which it was collected as described in this Privacy Policy. We may need to retain certain information for longer periods of time, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregated information, none of which identifies you (directly or indirectly), may be stored indefinitely.

2. Your Rights:

   Depending on the applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal information to another entity, withdraw any consent you have given us to process your data, the right to lodge a complaint with a statutory authority and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at marketing@inocos.com. We will respond to your request in accordance with applicable law.

   You can opt out of receiving direct marketing communications or the profiling we carry out for marketing purposes by writing to us at marketing@inocos.com.

   Please note that if you do not allow us to collect or process the necessary personal information or withdraw consent to the processing of your personal information for the required purposes, you may not be able to access or use the services for which your information was requested.

3. Cookies etc.

   Para mais informações sobre a forma como as utilizamos e as suas escolhas em relação a estas tecnologias de rastreio, consulte a nossa Política de Cookies.

4. Safety:

   The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and accordingly we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

5. Complaints/Data Protection Officer:

   If you have any questions or concerns about the processing of your information, you can send an email to our Complaints Officer at INOEH CARE LDA, Zona Industrial da Alva de Pataias, Lote 7, Fração F, email: marketing@inocos.com. We will deal with your concerns in accordance with applicable law.